Job Listings

SUMMARY Title Management Manager will oversee the activity of the Title Management Department and will ensure efficient operations by planning, leading and implementing accurate, and timely title processes.      ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Manages, leads and implements title projects effectively while ensuring day to day responsibilities are achieved. Develops the project charter and provides routine updates to leadership and key stakeholders on project progress.  Collaborates with the appropriate stakeholders to implement the proper training for staff.     Oversees and coordinates general ledger reconciliation of the Title Fees and Dealer drafts. Completes GL balancing and reports for management in accordance with generally accepted title processing practices and Credit Union policies and procedures   Assists in identifying title exception trends and potential exposure that would negatively impact the Credit Union.  Makes recommendations to remedy risk exposure and mitigate losses.   Identifies, develops and recommends process improvement for the department.  Improves and drives the efficiencies that will increase lien perfection to improve the Credit Union’s security interests. Develop, prepare and recommend and implement procedures for the Title Management department.   Manages title tracking and processing duties to include but not limited to applying for titles, verifying titles are received on collateralized loans, releasing liens, sending documents to members, branches or dealers, and posting loan payoff checks. Oversees title exceptions and ensures action plans, processes and strategies are minimized.   Manages day to day activities of the staff and delegates job duties accordingly. Provides support and assistance to employees in the department. Forecasts and plans staffing needs for the department using qualitative metrics, guidelines and standards.   Provides leadership to the department and establishes programs to support, mentor and develop employees. Ensure a positive culture within the Title Management Department. Provides continuous feedback and directs the discipline or termination of staff in collaboration with Human Resources. Manages employee attendance and time records.      Directs employee training to improve efficiency.  Ensures conformance with standard procedures and practices.  Maintains harmony among workers and resolves grievances.   Manage vendor relationships with title partners and oversee and coordinate department systems.  Assures system performance meets the Credit Union service expectations and supports strategic goals.    Manages the daily, weekly and monthly reports that reflect the Credit Union’s total outstanding title exceptions. Works with key stakeholders to resolve outstanding title issues.  Collaborate with the Audit Department and ensure necessary information is provided for internal and external audits, regulatory monitoring, and all other required reporting.   Participates, manages, implements, evaluates, monitors and forecasts business plans for the department. Improves member service and satisfaction as needed.  Implements and participates in a resolution and escalation process for member issues.   Partners with Dealer Service Representatives to establish and maintain relationships with indirect dealers to promote goodwill and generate new business for the Credit Union.   Develop and maintain materials on the Credit Unions Title Management services and train employees annually in partnership with the Training Department.   Maintain a positive and caring atmosphere for members and employees consistent with the Credit Union's mission and philosophy.   Ensures positive relationships with the branches, internal departments and external partners.   SUPERVISORY RESPONSIBILITIES Directly supervises employees in the Title Management Department.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.   Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   The base range for this position is $67,000/yr. - $83,000/yr. based on experience, plus up to 8% incentives. 

SUMMARY Responsible for understanding IT processing, Core system requirements, user needs and technology solutions to effectively recommend and implement IT solutions. Prepares documentation related to user needs, processing requirements and system functions. Elicits, analyzes, communicates and validates requirements for systems, processes and solutions.     ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Analyzes and evaluates Core systems operations and integration requirements to meet user needs.   Researches and recommends systems/solutions to support business requirements.   Formulates solutions and establishes standards to facilitate efficient operations; including the creation of workflow, reports, scripting, programming to extract information for use internally, job schedules and macros.   Interfaces with various stakeholders and providers to meet objectives and accomplish goals.   Create and modifies Core System programs and reports.   Understand relational database structures   Works as liaison with stakeholders to understand user needs and system requirements; communicates accordingly with all levels.   Researches, recommends and integrates system enhancements within area of responsibility.   Maintains a working knowledge of the efficient operation of the I.T. Department.   Responsible for project analysis identifying resource requirements and impact analysis for assigned projects.   Maintains accurate data processing records and documentation.   Develops and maintains IT job schedules and automated processes for production on a daily, weekly, semimonthly, quarterly, semiannually and annual basis.   Responsible for the testing, training and implementation of Core and related system upgrades and enhancements; may coordinate or assist in the testing and training of other system releases which impact Credit Union operations and/or services.   Performs system maintenance including issue resolution, enhancement development, project participation and version upgrades.   Responsible for researching, recommending and integrating enhancements to the Core system and related systems and equipment.   Communicates the status of systems operations and problems to the supervisor.   Follows change management procedure for any system changes.   On rotation performs daily and periodical host system operations in a timely manner.   Provides on-call after-hours support.   Provides workflow assistance, trouble-shooting and support for mission critical systems.   Responsible for the timely resolution of Core system issues.   Responsible for developing reports or extracting information from the Core and related systems as requested by various staff members.   Stays abreast of updates to pertinent applications and technologies within a specified timeframe for system changes or releases.   Provides training to end users on an as needed basis to ensure maximum efficiency and knowledge on current systems software and hardware.   Periodically tests Core system and all related systems for business continuity; ensures documentation is up-to-date for related processes.   Performs and assumes other duties as required at the direction of the immediate supervisor.   Maintain a positive and caring atmosphere for members and employees consistent with the Credit Union's mission and philosophy.   Responsible for maintaining a working knowledge of computer equipment and software required including Core software, Automation software, Ancillary Applications, SQL Fedline, Microsoft Word, Excel, etc.   The salary range for this position is $82,000/yr. -$102,000/yr. , based on experience, plus up to 8% incentives. 

SUMMARYThe Compensation and Benfits Specialist provides the support needed to ensure successful processing of benefits, payroll, recognition and awards, wellness, and compensation initiatives. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Administers all tasks necessary to accomplish the organization’s payroll and timekeeping process.  Analyzes, prepares and inputs payroll data using an automated system to produce accurate and timely payroll. Continually audits and evaluates internal processes to identify areas of correction and find better efficiencies.  Ensures compliance with all applicable state and federal wage and hour laws. - Review wages computed and corrects errors to ensure accuracy of payroll.  Records changes affecting net wages such as exemptions and insurance premiums for each employee to update master payroll records.  Performs various journal entries, account reconciliations, and provides general ledger support as needed.  - Creates and provides reporting related to payroll, benefits and recognition and award, time and attendance, wellness programs, and compensation, including custom report creation, report scheduling that will help drive better organizational decisions. Prepares weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual balances, tax deductions, etc.) for HR management as requested.  Helps maintain data integrity in systems by running queries and analyzing data. - Participates in developing detailed user procedures, guidelines and documentation for any new program to include but not limited to benefits, compensation, recognition and awards, timekeeping, and Payroll system. - Administers employee recognition and rewards program and system.  Continually evaluate the systems for improvements or enhancements and ensure proper communication to employees.     - Assists with the tasks related to the annual organization and benefit audits as needed. - Coordinates and administers the organizations various employee benefit plans including medical, dental, vision, COBRA, life insurance, flexible spending accounts, health savings accounts, disability insurance, retirement plans (401K), and other unique benefit programs. Communicates benefits’ features to employees and communicate with benefit vendors and brokers as necessary. - Reconciles and submits benefit and HR related invoices for payment. Reconciles general ledgers, payroll and compensation reports, maintains documentation, and prepares and distributes correspondence related to compensation and benefits to ensure accurate record keeping and compliance with regulatory agencies, auditors, federal, state and local laws pertaining to all employee matters. - Provides information and assists employees with questions related to payroll, benefit enrollment, eligibility, plan features, provisions, and other matters related to compensation and benefits. - Ensures the accuracy of all benefit enrollments and assists with providing vendors with accurate eligibility information. Assists with distributing enrollment materials, and internal benefit communication.  - Proactively performs quality checks to ensure accuracy on benefits, payroll, recognition and timekeeping on a routine and regular basis. - Coordinates and assists with open enrollment and annual biometric screenings as needed. - Work with HR Operations initiatives as needed. Participate in group meetings as well as one on one meetings to offer professional opinions and scenarios, helping to advocate for progressive change.  Participate in understanding current processes and recommend enhancements that will support overall business strategies and operational needs. - In collaboration with HR Operations assists with employee records in accordance with the state and federal retention schedule and ensures payroll and benefit records are created, archived and/or destroyed in accordance with the schedule. Ensures records sync with the appropriate system using the most efficient method.   The base range for this position is $60,082.34/yr. - $75,102.93/yr. based on experience, plus up to 8% incentives. 

SUMMARY Manages branch of credit union in North Dallas by performing the following duties personally or through subordinate staff.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned - Implements and maintains a sales and service culture within the assigned branch. This includes providing sales and service training for new hires, coaching and refresher training for experienced staff. Responsible for effective weekly coaching sessions with each employee in the assigned branch. Motivates employees to meet or exceed monthly production goals.  Keep staff focused on maintaining acceptable member satisfaction ratings. Responsible for monthly staff meetings which may include a sales meeting. - Responsible for business promotion which is not restricted to but includes making contacts with prospective new SEG's. A key job part is the consistent search for new business opportunities for the branch. - Responsible for maintaining effective communications with credit union sponsors and SEG's. This includes planning and performing on-site visits, brown bag luncheons and in-house member appreciation days as deemed necessary by corporate management or requested by credit union  sponsors and SEG's. - Directs and coordinates activities to implement institution's policies, procedures, and practices concerning granting or extending lines of credit, mortgage loans, consumer loans and new accounts. - Directs activities of workers engaged in implementing credit union services and performing such functions as collecting delinquent accounts, generating loans, or opening accounts. - Responsible for the hiring, termination, and evaluations of staff.  Directs employee training to improve efficiency and ensure conformance with standard procedures and practices. Maintains harmony among workers and resolves grievances. - Oversees or personally performs all essential areas of the branch including member service, teller duties and loan desk responsibilities. - Oversees or personally performs all audits of the vault, teller drawers, travelers cheques, teller checks and cash maintenance of the Automated Teller Machine (ATM). Controls supply of money on hand to meet branch's daily needs and legal requirements. - Maintains branch security equipment. This includes equipment maintenance and monitoring. - Interacts with credit union sponsors or Select Employee Groups (SEG's) and outside vendors when necessary as well as corporate management and staff. - Ensures positive relationships with the branches, internal departments and external partners. - Fosters a positive culture throughout the organization. - Maintains a positive and caring atmosphere for members and employees consistent with the Credit Union's mission and philosophy. - Responsible for maintaining a working knowledge of computer equipment and software required including Microsoft Word, Excel, etc. - Examine sand resolves member complaints. The salary range for this position is $66,833.52 - $83,541.90/yr. and is based on experience. 

This position is located in our Woodlands branch in Houston, Texas. Must be willing to work a minimum of 2 Saturday shift hours as needed. The hours of the branch are 9am - 5pm weekdays and 9am - 1pm on Saturday's.     SUMMARY Serves as liaison between member and the Credit Union.  Provides integrity service to members through positive and friendly interactions, processing account transactions, account research and processing loan applications.  Interviews members to ensure they are provided with the right product and services to meet their needs.   This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   - Responsible for selling a wide array of credit union products including loan products, deposit products and electronic services such as cuAnywhere online and mobile banking.  Identifies member needs by utilizing Integrity Sales and Service skills to uncover cross-sell opportunities for these products, as well as opportunities for investment services and mortgage referrals.       - Processes member transactions including deposits, withdrawals, loan payments, check cashing, bond redemption, account transfers and wire transfers.  Places holds on accounts for uncollected funds in compliance with government regulations and Advancial policies and procedures - Responsible for maintaining a working knowledge of Advancial policies and procedures, lending guidelines and organizational goals. - Assists members by answering loan questions and processing loan applications.  This includes pulling credit reports and reviewing them for cross-sell opportunities.  Responsible for seeing approved loans all the way through to booking and collecting documentation from members/dealers as needed. - Balances currency, coin and checks in cash drawer and compares totaled amounts with system calculated totals. - Opens new accounts including: savings, checking, certificates, money markets and IRA accounts.  Verifies membership eligibility and performs detailed identification verification in compliance with BSA and credit union procedures.  Processes check orders for members. - Responsible for correcting all new account exceptions and/or transactional errors made under teller number - Provides a variety of transaction services to members in the branch and by phone; such as, transaction and balance inquiries, transfer of funds, stop payments, photocopy of check(s), etc.  This includes researching and resolving member concerns. - Prepares checks received for deposit.  This includes scanning checks daily and balancing to branch checks received totals - Responsible for scanning and filing member records and other documentation through electronic filing system (OnBase). - Performs miscellaneous duties such as assisting in monitoring supplies and maintaining an organized and clean work environment  - Opens and closes the branch as needed.  Responsible for assisting in mid-month and end of month branch audits. - Responsible for maintaining a working knowledge of computer equipment and software including Microsoft Word, Excel, Outlook, etc. - Follows Advancial policies and procedures.      The minimum pay is $17.90/hr. and is based on experience.    Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

This position is located in our N. Dallas branch. The hours of the branch are 9am - 5pm weekdays.     SUMMARY Serves as liaison between member and the Credit Union.  Provides integrity service to members through positive and friendly interactions, processing account transactions, account research and processing loan applications.  Interviews members to ensure they are provided with the right product and services to meet their needs.   This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   - Responsible for selling a wide array of credit union products including loan products, deposit products and electronic services such as cuAnywhere online and mobile banking.  Identifies member needs by utilizing Integrity Sales and Service skills to uncover cross-sell opportunities for these products, as well as opportunities for investment services and mortgage referrals.       - Processes member transactions including deposits, withdrawals, loan payments, check cashing, bond redemption, account transfers and wire transfers.  Places holds on accounts for uncollected funds in compliance with government regulations and Advancial policies and procedures - Responsible for maintaining a working knowledge of Advancial policies and procedures, lending guidelines and organizational goals. - Assists members by answering loan questions and processing loan applications.  This includes pulling credit reports and reviewing them for cross-sell opportunities.  Responsible for seeing approved loans all the way through to booking and collecting documentation from members/dealers as needed. - Balances currency, coin and checks in cash drawer and compares totaled amounts with system calculated totals. - Opens new accounts including: savings, checking, certificates, money markets and IRA accounts.  Verifies membership eligibility and performs detailed identification verification in compliance with BSA and credit union procedures.  Processes check orders for members. - Responsible for correcting all new account exceptions and/or transactional errors made under teller number - Provides a variety of transaction services to members in the branch and by phone; such as, transaction and balance inquiries, transfer of funds, stop payments, photocopy of check(s), etc.  This includes researching and resolving member concerns. - Prepares checks received for deposit.  This includes scanning checks daily and balancing to branch checks received totals - Responsible for scanning and filing member records and other documentation through electronic filing system (OnBase). - Performs miscellaneous duties such as assisting in monitoring supplies and maintaining an organized and clean work environment  - Opens and closes the branch as needed.  Responsible for assisting in mid-month and end of month branch audits. - Responsible for maintaining a working knowledge of computer equipment and software including Microsoft Word, Excel, Outlook, etc. - Follows Advancial policies and procedures.      The minimum pay is $18.07/hr. and is based on experience.    Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

SUMMARY The Executive Assistant provides highly confidential, advanced administrative support that is crucial to the organization's successfor the Credit Union, Management and Board of Directors.     ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):   Maintains the intranet and extranet board sites; including but not limited to ALCO (Asset and Liability Committee), Mortgage CUSO (Credit Union Service Organizations), 2nd Node CUSO, Board of Directors, and Supervisory Committee with up-to-date meeting materials, policies, bylaws, upcoming conferences, director stats, message board, contact lists, calendars and passwords.   Organizes reports, presentation materials, web/phone conferencing, executive and Board meetings communications. Prepares monthly Board packets.  Assists with maintaining or researching Policies and Procedures for the Board of Directors and management team.   Provide assistance and administrative support to the organization and Board of Directors, including but not limited to: - Preparing minutes for assigned meetings - Research - Statistical and financial reporting - Coordinating programs, social events, conferences, catering requests - Some Recognition Rewards - President’s Circle recognition program - Travel and lodging requests - Issuing information or invitations - Coordinating speakers - Monitoring event budget. Provides support for tracking the documentation for the Vendor Contract database and due diligence process in collaboration with the Contract Owners, including but not limited to; updating appropriate systems, following up with attorneys or vendors, and data entry. Tracks timelines and provides requests of updates to key contacts as needed.  Assists as central liaison for collecting and tracking documentation between third-party vendors, contract owners, and Subject Matter Experts (SME).  Provide Contract Owners with the documentation and SME reviews.  Assist with the annual review process with Contract Owner to request updated documentation and SME reviews of documentation for High-Risk vendors.  Assists in managing requests for proposals when new solutions are considered.   Maintains the Policies database to include but not limited to; document tracking, reviewing linking documents to records, recording the history and recording of the approval and revision of a policy in Policy Archive records.  Coordinates the annual policy review with the assigned manager. Provide monthly reports to Procedure Owners and managers or as needed.   Supports the Emergency Response Plan by assisting and coordinating updates, testing and tracking supplies required for each location, reviewing the plan for periodic updates.   Oversees the coordination and management of daily mail distribution and other support services for Executives, Supervisory Committee Members and Board of Directors.   Support and assist Project Owners with questions with the Project Tracking System.  Create calendar reminders and serve as back-up to AVP Project Administration in reports and assist with the process.      Provides assistance to the Internal Audit department by preparing letters and research for annual external audits and administrative support for CUSOs, and Remote Operations Center.   Creates and maintains a database of executive files including auditing and scanning.  Tracks timelines and provides updates and reminders as needed.   Manages and organizes events, meetings and travel for Executives, Supervisory Committee Members and Board of Directors.   Ability to adhere to occasional non-traditional office hours.   The salary range for this position is  $56,000/yr. to $69,994.94/yr.  based on experience, plus up to 8% incentives.   

The Human Resource Director will provide leadership, planning and project coordination to the Human Resources (HR) team. The position will manage the routine functions of HR and will facilitate efficient operations to meet current and future needs. This position will ensure positive relationships with branches, internal departments and external partners, and foster a positive culture throughout the organization.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Partner with the Vice President – Human Resources to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. - Direct and oversee effective recruiting and retention strategies that will attract high-performing talent.  Ensure job descriptions are updated and aligned with department and organizational needs. Proactively identify and implement efficient and effective recruiting methods in collaboration with department managers - Oversee the process of receiving grievances and mediating workplace disputes to ensure they are addressed in an appropriate and timely manner. Provide support and guidance to staff and management when complex, specialized, and sensitive questions and issues arise such as employee complaints, harassment allegations and health & safety issues - Direct and oversee the federally-mandated programs (e.g. FMLA, ADA, Affirmative Action, Employee Equal Opportunity, etc.) in compliance with applicable regulations.  Maintains communication with managers regarding the proper implementation of such regulations. - Direct and oversee the worker’s compensation process and develop and monitor the program in compliance with applicable laws and regulations.  Ensures proper communication with staff and managers.  - Oversee employee experience programs to include but not limited to the annual employee survey, employee gifts, onboarding process and stay interview process. - In collaboration with stakeholders, ensure HR systems align with organizational needs.  Make sure the department is capitalizing on the features and benefits of the system and implements applicable changes that will generate accurate data. - Work directly with department managers to assist them in carrying out their responsibilities on personnel matters. Coaches managers in setting employee goals and expectations that are measurable, attainable and in line with the objectives and direction of the organization. Help to promote productivity and teamwork, and reduce absenteeism and turnover. - Identify HR trends that could affect organizational objectives and/or operational resources. - Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management. Interpret appropriate laws and policies and advise management and employees accordingly. - Research and analyze reports and metrics from the organization's human resource information system (HRIS) or talent management system including but not limited to turnover, exit interviews, employee leaves, and recruitment data.  Develop and implement the necessary strategies to improve the employee experience. - Establish and monitor the HR Operations budget process and make recommendations when necessary.  Work with management in identifying needs and perform periodic cost and productivity analyses. - Manage HR vendor relationships and monitor costs throughout the year.  Ensures vendor is meeting contractual and organizational needs.  Present solutions and recommendations for system enhancements or changes that may have a financial impact on the organization. - Develop and implement Key Success Factors (KSFs) and projects as needed to meet organizational goals. Provide detailed planning and project coordination to ensure deliverables are met cost-effectively.  May occasionally present updates to Senior Management or Board of Directors.  - Oversees the employee records following the state and federal retention schedule. Ensures employee records are created, archived and/or destroyed efficiently and effectively.  Ensures records sync with the appropriate system using the most efficient method. Performs periodic audits of Human Resources functions and records to ensure policy and procedures are being adhered to. - Manage, hire, direct, evaluate and mentor Human Resources Operation’s staff.  Directs their training to improve efficiency and ensure conformance with procedures and best practices. - Ensures the integrity of the Human Resources department with the strict confidentiality of personnel and privileged information.  Ensures sensitive data is secure and managed appropriately within the Human Resource Department and throughout the organization.       Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

This position is located in our Lafayette Branch and requires Saturday availability. The required hours for this position are work 8:15 am – 5:15pm and Saturdays 8:45am – 1:15pm.   SUMMARY Serves as liaison between member and the Credit Union.  Provides account information, opens new accounts, handles member's daily credit union needs.  Performs routine transactions, including deposits, withdrawals, cash advances, loan payments, transfer and check cashing.  This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   - Cross-sells a wide array of Credit Union products including loan products, deposit products, and electronic services such as CUAnywhere and online banking.  Should have basic knowledge of the features and benefits of loan products for effective cross-selling. - Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.  - Cashes checks and pays out money after verification of signatures and member balances.  Places holds on accounts for uncollected funds in accordance with Advancial policies and procedures. - Receives and applies payments to Advancial loans, credit card payments and cash advances. - Enters customers’ transactions into computer to record transactions and issues computer generated receipts. - Balances currency, coin and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. - Opens new accounts, checking, certificates, money markets and IRA accounts.  This includes cross-selling debit card, CUAnywhere, and Online Banking.  Verifies eligibility for new account and processes through ChexSystems prior to opening new accounts. Process check orders for members. - Responsible for correcting all new account exceptions or transactional errors under Teller Number. - Provides account information and handles member's daily credit union needs.  Provides a variety of transaction services to members in the branch and by phone such as balance inquiry, transfer of funds, history information, stop payments or photocopy of check(s), etc.  This includes researching and resolving member concerns. - Processes and balances bond redemptions when necessary. - Prepares daily checks received for deposit.  This includes balancing, scanning checks, posting general ledgers. - Makes copies and files correspondence and other records on a daily basis. - May assist in opening and closing the branch as needed.  The pay rate for this position starts at $16/hr. and is based on experience.

This position is located in our Frisco, Texas Branch. Branch hours are Monday - Friday 8:00 am-5pm and rotating Saturday shifts 9am-1pm.   Serves as liaison between member and the Credit Union.  Provides account information, opens new accounts, handles member's daily credit union needs.  Performs routine transactions, including deposits, withdrawals, cash advances, loan payments, transfer and check cashing.  Interviews loan applicants and processes applications.  Gathers background information and analyzes credit history.    ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   - Cross-sells a wide array of credit union products including loan products, deposit products, and electronic services such as CUAnywhere and online banking.     - Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.    - Cashes checks and pays out money after verification of signatures and member balances.  Places holds on accounts for uncollected funds in accordance with Advancial policies and procedures. - Receives and applies payments to Advancial loans, credit card payments and cash advances. - Enters customers’ transactions into computer to record transactions and issues computer generated receipts. - Maintains thorough knowledge of loan products for effective cross-selling.  Actively assists in loan process such as pulling credit reports, and ensures loan agreements are complete and accurate according to policy.  This includes data entry of member information into Credit Union system as required.  - Responsible for maintaining a working knowledge of lending procedures, Credit Union guidelines, Lending Software, and the benefits and features of all loan products.    - Balances currency, coin and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Processes loans and responds to loan questions. - Opens new accounts including;  checking, certificates, money markets and IRA accounts.  Verifies eligibility for new account and processes through ChexSystems prior to opening new accounts.  Processes check orders for members. - Responsible for correcting all new account exceptions or transactional errors under Teller Number. - Provides account information and handle member's daily credit union needs.  Provides a variety of transaction services to members in the branch and by phone such as balance inquiry, transfer of funds, history information, stop payments or photocopy of check(s), etc.  This includes researching and resolving member concerns. - Processes and balances bond redemptions when necessary. - Prepares daily checks received for deposit.  This includes balancing, scanning checks, posting general ledgers. - Makes copies and files correspondence and other records on a daily basis. - Performs miscellaneous duties such as assisting in monitoring supplies and end of day and end of month audit procedures. - Opens and closes the branch as needed. The salary for this position starts at $17.63/hr. and is based on experience.     

This position is located in our Oak Lawn branch. Must be willing to work a minimum of 2 Saturday shift hours as needed. The hours of the branch are 9am - 5pm weekdays and 9am - 1pm on Saturday's.     SUMMARY Serves as liaison between member and the Credit Union.  Provides integrity service to members through positive and friendly interactions, processing account transactions, account research and processing loan applications.  Interviews members to ensure they are provided with the right product and services to meet their needs.   This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.   ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   - Responsible for selling a wide array of credit union products including loan products, deposit products and electronic services such as cuAnywhere online and mobile banking.  Identifies member needs by utilizing Integrity Sales and Service skills to uncover cross-sell opportunities for these products, as well as opportunities for investment services and mortgage referrals.       - Processes member transactions including deposits, withdrawals, loan payments, check cashing, bond redemption, account transfers and wire transfers.  Places holds on accounts for uncollected funds in compliance with government regulations and Advancial policies and procedures - Responsible for maintaining a working knowledge of Advancial policies and procedures, lending guidelines and organizational goals. - Assists members by answering loan questions and processing loan applications.  This includes pulling credit reports and reviewing them for cross-sell opportunities.  Responsible for seeing approved loans all the way through to booking and collecting documentation from members/dealers as needed. - Balances currency, coin and checks in cash drawer and compares totaled amounts with system calculated totals. - Opens new accounts including: savings, checking, certificates, money markets and IRA accounts.  Verifies membership eligibility and performs detailed identification verification in compliance with BSA and credit union procedures.  Processes check orders for members. - Responsible for correcting all new account exceptions and/or transactional errors made under teller number - Provides a variety of transaction services to members in the branch and by phone; such as, transaction and balance inquiries, transfer of funds, stop payments, photocopy of check(s), etc.  This includes researching and resolving member concerns. - Prepares checks received for deposit.  This includes scanning checks daily and balancing to branch checks received totals - Responsible for scanning and filing member records and other documentation through electronic filing system (OnBase). - Performs miscellaneous duties such as assisting in monitoring supplies and maintaining an organized and clean work environment  - Opens and closes the branch as needed.  Responsible for assisting in mid-month and end of month branch audits. - Responsible for maintaining a working knowledge of computer equipment and software including Microsoft Word, Excel, Outlook, etc. - Follows Advancial policies and procedures.      The minimum pay is $18.07/hr. and is based on experience.    Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

Are you an ambitious marketer that’s ready for a new challenge? Does owning digital for an entire brand fill you with excitement at all of the cool things you could do? Do you thrive as a part of a fast-paced, highly-productive team of seasoned peers? Do you have one of those unique brains that’s both creative AND analytical? Join our growing team of expert marketers and help us take our digital marketing to the next level.    SUMMARY Advance the Credit Union's competitive position, consistent with its mission, within the markets served; responsible for growing and maintaining Advancial’s digital presence through creative strategic analysis utilizing all aspects of digital marketing, especially for the purposes of growing the brand and driving traffic to the company website to increase new account and membership growth.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:   Manages Credit Union web sites including; advancial.org, moneymusketeers.org, onlinedinero.org and other microsites and landing pages. Uses a strong writing ability to develop new content for Credit Union websites and makes strategic improvements based on performance data, incorporating search engine optimization (SEO) strategy where possible. Leverages department resources for content generation where necessary. Partners with internal and external resources to prioritize and execute website enhancements. Manage and perform annual content reviews to ensure website content is accurate and compliant.   Manages website analytics and makes recommendations based on performance data provided, such as click-through rate (CTR), sales funnel performance, and behavior tracking. Manages campaign tracking using industry best practices. Utilizes tools available or recommends acquisition according to demonstrated use cases. Performs updates and coordinates enhancements of web content management system (CMS) with IT, Programming, and other internal and external resources.   Responsible for maintaining a working knowledge of computer equipment and software required including Microsoft Office Suite, Adobe Photoshop, Adobe Illustrator, and any other software required to complete job duties. Knowledge of or familiarity with HTML/CSS a plus, but not required.   Executes all ads on digital platforms including, but not limited to, Google Ads, Facebook Ads, Adroll, YouTube, Spotify, and any other digital channel.   Responsible for managing and growing the Credit Union’s presence on social media and all other digital platforms where applicable, including content strategy and scheduling.   Maintains thorough product knowledge of all Credit Union accounts, rates and services offered; maintains understanding of organization, bylaws, policies, operational procedures and applicable state and federal financial institution regulations.   Maintains a thorough knowledge and continued familiarity of additional products and services and associated third party Vendors for promotional and communications purposes, including but not limited to Advancial Rewards, Mylo, Advancial Investment Services, additional cuAnywhere services, and any other new products and services offered.   Maintains thorough knowledge of applicable federal and state regulations. Collaborates with other Marketing team members, Compliance, and/or legal counsel to develop disclosures in order to ensure compliance with Credit Union policies, vendor requirements, as well as federal and state regulations.   Manages designated projects to maintain schedules, resource allocation and deliverables.  Locates, accesses, and engages internal and external resources as needed to support projects. Develops and distributes necessary communications regarding project objectives and deliverables internally and coordinates external messaging with Director of Marketing Communications.   Identifies and researches new technologies and trends for reaching new members and driving new business based on organizational Key Success Factors, Strategic Initiatives, and department goals. Makes recommendations to Director of Marketing Communications based on research.   Contributes to strategy, content creation and implementation of advertising campaigns, including social media, email, website, print, and any other applicable channel.   Manages the creation, development, production, and/or assembly of designated collateral materials. Coordinates and collects communications with internal stakeholders and subject matter experts as necessary.   Maintains a positive and caring atmosphere for members and employees consistent with the Credit Union's mission and philosophy.   Ensures positive relationships with the branches, internal departments and external partners.   Fosters a positive culture throughout the organization.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibility.